First of all, who are you?
We are an artist family based on New Jersey dedicated on painted shoes since 2015. We were on Etsy at the very beginning. Once Etsy shutdown our store for no reason we start our presence on our own site cusneakers.com.
Are those shoes legit?
Yes. All shoes come from official channel and we will check every detail carefully before painting.
How long shall I expect to get the shoes?
It takes around 1-2 weeks to paint, and 1-2 weeks delivery depending on different areas wordwide.
What do your shoes cost?
Our hand painted/drawn custom shoes usually sell for $115.00 – $300.00 depending on the cost of the base shoe and the popularity/difficulty/materials used of the design.
What kinds of shoes can you customize?
We can customize any kind of shoe — from leather Nike Air Jordans/Adidas to Converse Canvas shoes, etc.
Can you make me a special custom?
Yes definitely. We work together to design a unique shoe that represents you, your love and your imagination. Just email me with your idea/pictures at any time.
What materials do you use?
For canvas shoes, we use fabric dye pens rather than acrylic or Sharpie. For leather shoes, we use Angelus leather paint. Furthermore a protective paint layer will be painted on both leather shoes and canvas shoes.
How long will my custom shoes hold up?
If you follow our maintenance guide your shoes should hold up nearly as well as a factory printed design.
How will I know exactly what my shoe will look like?
You won’t. Each shoe is unique. The organic nature of designing a custom shoe is what makes the process fun and challenging. It’s also what gives each shoe its unique character.
Variations in design often depend on the way the design color stands out against the color of the base shoe.
Is my payment safe and my purchase guaranteed?
You pay through PayPal with secure payment and buyer protection.
Will you ship to our country?
We ship to most of the country worldwide. If we cannot ship to you we will inform you and refund you.
What is your return policy?
All custom shoes orders are final. If you find any defective cases on shoes, or if you are not satisfied with the final shoes just contact us.
What will you use our private information?
We care a lot your privacy. Your address information is for order delivery purposes only. We will not share all of your private information to any third parties.
What can I do if I can’t find any answer to my questions?
Just mail us at firstname.lastname@example.org or leave message on our live chat at cusneakers.com